Craft Haus Hair

✨ DEPOSIT POLICY ✨ A deposit is required to officially secure your appointment. No deposit = no booking! Your appointment isn’t confirmed until your deposit has been received. Deposits must be sent at least 24 hours before appointment time. The good news: your deposit goes directly toward your service total — it’s not an extra fee! Thank you for understanding and helping me keep appointments organized. I can’t wait to see you! 🫶🏽 Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. I understand that things happen, and prompt communication allows me the opportunity to fill your appointment time and get you rescheduled. NO SHOWS- If you do not show up for your appointment without contacting me, you may be charged a no-show fee and required to pay the full service amount before booking again. Client Policies LATE ARRIVALS Please arrive on time for your appointment. If you are more than 15 minutes late, your service may need to be shortened, modified, or rescheduled depending on the service and my availability. A late fee may apply. Arriving late may also mean there is not enough time to complete your full service. GUESTS & CHILDREN Please come alone whenever possible. Due to limited space, safety, and the comfort of all clients, additional guests and children may not be permitted unless they are receiving a service or prior arrangements have been made. Please reach out before your appointment if you need to bring someone with you. SERVICE CHANGES Please make sure you select the correct service when booking. If you would like to change or add a service, please let me know before your appointment whenever possible. Additional services are subject to availability and may result in an additional charge. I cannot guarantee that last-minute service changes can be accommodated. HAIR SERVICES Please arrive with clean, dry, and product-free hair when required for your selected service. Excessive product buildup, tangling, or additional preparation needed before the service may require additional time or an additional fee. Please communicate any relevant hair history or concerns before your appointment so your service can be performed safely and appropriately. REFUNDS & SERVICE CONCERNS All completed services are non-refundable. If you have a concern with your service, please contact Craft Haus Collective within 48 hours so we can discuss the concern and determine an appropriate resolution. Results may vary depending on hair, skin, lashes, maintenance, and individual circumstances. RESPECT & PROFESSIONAL CONDUCT Craft Haus is committed to providing a comfortable, professional, and respectful environment. Disrespectful, threatening, harassing, or inappropriate behavior toward the stylist, artist, or other guests will not be tolerated. I reserve the right to refuse or discontinue service when necessary to maintain a safe and respectful environment. BOOKING AGREEMENT By booking an appointment with Craft Haus Collective, you acknowledge that you have read, understand, and agree to these policies. By booking, you also confirm that you have selected the appropriate service and agree to follow all applicable appointment requirements.